Terms & Conditions

By accessing cosmicarrow.in and purchasing our products, you agree to these Terms and Conditions.

PRODUCTS: We offer a selection of nature-based personal care products primarily made from bamboo and other sustainable woods. We are committed to reducing plastic usage and harmful chemicals in our products. While we strive for accuracy in product descriptions and images, we cannot guarantee they will reflect the exact product received.

PRODUCT VARIATIONS: Due to the use of natural materials and the handmade nature of our products, the shape, color, and pattern may vary from product to product. Additionally, the size listed for each product is approximate and may slightly differ. These variations are part of the unique, artisanal nature of our items, and we appreciate your understanding.

ORDERS: When you place an order, you are making an offer to purchase a product. We reserve the right to process or cancel your order for any reason, including product availability or pricing errors.

PRICING: All prices are listed in Indian Rupees. The prices may change without notice. We aim for accuracy but reserve the right to correct any pricing errors.

PAYMENT: We accept various payment methods. By submitting your payment information, you authorize us to charge the total amount of your order.

SHIPPING: Orders typically ship within 3 business days. Delivery times may vary based on your location. We are not responsible for delays caused by shipping carriers.

NO RETURN POLICY: Due to the nature of our products and for hygiene reasons, we have a strict no-return policy. All sales are final. Please review product descriptions and specifications carefully before purchasing.

ENVIRONMENTAL COMMITMENT: We prioritize sustainability in our product offerings. Our commitment includes minimizing plastic use and avoiding harmful chemicals. Please note that natural materials may vary in appearance and may have unique characteristics.

INTELLECTUAL PROPERTY: All content on our website (including text, logos and images) are the property of COSMIC ARROW and is protected by intellectual property laws. You may not use any content without our express written permission.

LIMITATION OF LIABILITY: To the fullest extent permitted, COSMIC ARROW shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products.

THIRD-PARTY MANUFACTURERS: We partner with third-party manufacturers for our products. While we carefully select our partners, we do not assume liability for any issues related to their products or manufacturing processes.

CHANGES TO TERMS: We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the new terms.